Do you have to connect the ResortLock to the internet? No. ResortLock works without a connection to the internet or a any kind of wiring.
How does the software know what codes to generate for the lock? The lock has a computer chip that uses analgorithm to compute what the code to unlock the door should be at any given time. The software has this same algorithm so it knows what the lock is "thinking" at any given time. Click here to read more on How it Works.
read more FAQ's
- RL2000 Installation Guide View (572 Kb) Includes door measurements & installation instructions.
- RL4000 Installation Guide View (817 Kb) Includes lock specs, sizing & door installation instructions.
- ResortLock Quick Start Guide - Web UsersView (1.93 Mb) Manual quick start guide for RL2000 & RL4000.
- ResortLock Programming Code Guide - Web UsersView (249 Kb) Manual keypad programming guide for RL2000 & RL4000.
- ResortLock Quick Start Guide - Software UsersView (1.72 Mb) Software Management Package quick start guide for RL2000 & RL4000.
- ResortLock Full User Manual - Software UsersView (6.63 Mb) Detailed software setup guide for both RL2000 & RL4000.
- ****Temporary Fix for RL4000 Software for Windows Vista View (967 Kb) To fix "Network Installation Error" some Vista users are experiencing.
ResortLock RL4000 Installation Video
1-Wire Dirver
Click Here to download the iWire driver. This needs to be done before you can use the software management package.
ResortLock Programming & Web Set Up
Programming the ResortLock takes about 5 to 10 minutes and can be done before or after installation. Unplugging the lock after set up will not caus the lock to lose its memory.
As this video shows, you'll first need to program the lock in 3 quick steps. Then you can go to the code generation site, enter the locks serial # and generate temporary remote codes for your property.
For a step-by-step guide on how to initially set-up the ResortLock, view the "ResortLock Quick Start Guide for Web Users" within the Instructions & Manuals section above.
Software Management Package Set Up
The ResortLock Software Management Package is an optional upgrade that can be purchased along with either the RL2000 or the RL4000. Remote Codes can still be generated without this software. The benefits of the Management Software include:
- Audit Trail - See who and when guests enter your property.
- Visual Programming - program codes and schedules visually on your computer instead of manually entering on the keypad.
- Access Schedules - set up access schedules for employees or maintenance. (Ex. Set code 1234 to only have access M-F from 10am – 4pm).
If you do not need these features, temporary remote codes can be easily generated for no additional charge using the ResortLock Web Code Generation site... no software installation required!
